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Essex Mencap

Family Support Service


In conjunction with Essex Mencap, Southend Mencap and Colchester Gateway Clubs are able to offer a Family Support Service for all people with a learning disability.  They can support people who might not otherwise find an independent voice and/or might be ignored or forgotten.


They can ensure people know their rights and have the information to make informed choices.  They can empower people to speak up for their rights, making sure that their needs are met and the services they need are provided.  Some of the issues they can help you with include:

  • benefits

  • day services/access to other services

  • accommodation

  • employment

  • choices eg holidays

  • conflict resolution with families

  • conflict resolution within the immediate communtiy

  • understanding money/fincance

  • sexuality and relationships


Family Support Workers follow a code of good practice and will always discuss all information in the strictest confidence.


The Family Support Workers offer free confidential and independent information on virtually any issue, which impacts on the lives of people with a learning disability and/or  their carers, including older carers.  Support will be given in an effective and practical manner, by the most appropriate means, either over the telephone, via email or by home visits.


Southend Area including Basildon

Carole Edwards

Tel 07444523654



Colchester and Tendring Area

Victoria Gamble

Tel: 07710 177050



Mid Essex - Braintree District, Uttlesford and West Essex

Heather Murrills

Tel: 07771704490



Mid Essex - Chelmsford Borough, Brentwood, Billericay, Maldon

Jan Hewett

Tel: 07444583226





Housing Register

If you are registered on the housing register with Braintree District Council please be aware that you need to re-register every year.


There are currently 2500 people on the register an Braintree District Council recieve around 200 applications for housing per month.

Registered Charity No: 1108097

Essex Mencap is the copyright holder of this site and content may not be copied without permission - 2016

Changing Places - Toilet Facilities

Its not nice to get caught short looking for a toilet when you are out and about but its even harder if you have someone with you who has a disability and needs somewhere different to a standard public loo.  Well the answer could be just around the corner by accessing a Changing Places toilet - take a look at their website where you will find more information.  You could also print of a list of locations in Essex by clicking here

Local  Action Groups - LAGs

Local Action Groups (LAGs) were set up throughout Essex by the County Council over 10 years ago. They are independent of the Council and they are asked to identify gaps in services and to help with developing solutions to problems and improving access to services for people with a learning disability and their families.


LAGs try to bring together everybody who provides or uses services in their area. They make recommendations to the Council about improvements which are needed and are used by the Council as a sounding board for changes which are proposed.


The Council made the decision at the outset that people chosen as Chairs of LAGs should be entirely independent. Membership includes parent/carers, people with a learning disability, and representatives of social services, health, Local  Council Housing, voluntary organisations and providers of services. Meetings are open and public and so anybody interested in the way learning disability services are run is welcome to attend.  Please see below details of LAG groups in your area and a list of forthcoming meetings - please feel free to attend any meeting to either listen, take part in discussion or to raise an issue.  


For information regarding meeting venues, dates and times please take a look at Local Action Group page under Local Groups on this website.

B & Q Community Reuse Scheme

The scheme is in place to donate unsellable products and materials for re-use by local community groups for the benefit of the local community and the environment.  These items are donated on the understanding that they will be re-used or disposed of responsibly if they are not used.  For more information please contact your local store directly and speak to a duty manager.

Will Writing Service

Over 67% of UK adults don't have a valid will.  Making a will is the only way to ensure that your wishes are carried out after your death.

Wills are not just for the elderly or wealthy.  By using a regulated professional to write your will or help with estate planning will provide both ou and your family with Peace of Mind.  Your Will allows you to instruct your eecutors on how to distribute your estate on your death.


Anglian Will Writing is offering a discount to Essex Mencap members wishing to plan for the future - Contact Antony Tregenna, Estate Planning Consultant - 07484 738659 - or take a look at their website


Free  Advice Service in the Uttlesford Area


Family Mosaic offer free Advice and Support  in the Uttlesford Area, to find out more click here


Help is offered to anyone in need on the following subjects:


  • Benefit claims/issues

  • Housing related problems & those threatened with homelessness

  • Getting support for drug & alcohol problems

  • Support with managing rent arrears/debts

  • Getting support for mental health

  • Financial advice

  • Budgeting support

  • Social inclusion

Multi Agency Centre - Loughton

Free support and advice for all in the Loughton area on the following subjects:

  • Dealing with debt

  • Help with budgeting

  • Risk of eviction

  • Council tax arrears

  • Support with Mental Health Issues

  • Domestic Abuse

  • Housing Issues

  • Affected by Benefit Cap


Click here for details of dates, times and venue